Microsoft's Wonderful Customer Service

OK, so as many of you know my Xbox blew up last weekend. I called them on Sunday. They said they'd have a box from UPS to me to send it back to them asap. It's STILL not here.

I've waited patiently for almost a week now, and still nothing. I'm so irritated that my Xbox died in the first place, and now getting any help from MS is like pulling teeth. If this process drags on for months I might just scream.

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